Privacy policy

My Store operates this store and website, including all related information, content, features, tools, products, and services, to provide you (the customer) with a carefully curated shopping experience (hereinafter referred to as “the Service”). My Store is powered by Shopify, which enables us to provide the Service to you. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, shop, or complete other transactions through the Service, or otherwise contact us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing the Service, you acknowledge that you have read this Privacy Policy and understand the practices described herein regarding the collection, use, and disclosure of your information.

Personal Information We Collect or Process


When we use the term “personal information,” we mean information that identifies you or another person, or is reasonably associated with you or another person. Personal information does not include information collected anonymously or that has been de‑identified, meaning it cannot identify you or be reasonably linked to you.

We may collect or process the following categories of personal information (including inferences drawn from such information), depending on how you use the Service, your country/region, and as permitted or required by applicable law:

  • Contact Information: including your name, address, billing address, shipping address, phone number, and email address.
  • Financial Information: including credit card, debit card, and financial account numbers, payment card details, financial account information, transaction details, payment method, payment confirmation, and other payment details.
  • Account Information: including your username, password, security questions, preferences, and general settings.
  • Transaction Information: including items you browse, add to cart, add to wishlist, purchase, return, exchange, cancel, and your transaction history.
  • Communication Records: including information you provide when contacting us, such as customer support inquiries.
  • Device Information: including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage Information: including information about your use of the Service, including how and when you use or browse the Service.

Sources of Personal Information


We may collect personal information from the following sources:

  • Directly from you: when you create an account, access or use the Service, contact us, or otherwise provide personal information.
  • Automatically through the Service: when you use our products or services or visit our website, including information collected from your device and through cookies and similar technologies.
  • From our service providers: when we engage them to provide specific technology or collect/process personal information on our behalf.
  • From our partners and other third parties.

How We Use Your Personal Information


Depending on your interactions with us and the services you use, we may use personal information for the following purposes:

  • To provide, customize, and improve the Service: to deliver the Service, fulfill contracts, process payments, ship orders, remember preferences, send account notifications, process purchases, returns, exchanges, manage your account, arrange shipping, assist with returns, support reviews, and personalize your shopping experience (e.g., product recommendations).
  • Marketing and advertising: to send marketing, advertising, and promotional materials via email, SMS, or mail, and display online ads on our Service or other websites based on your activity.
  • Security and fraud prevention: to verify accounts, provide secure payments, detect and address fraud, illegal, harmful, or malicious activity, protect public safety, and maintain security.
  • To communicate with you: to provide customer support, respond to requests, and maintain our business relationship.
  • Legal purposes: to comply with applicable laws, respond to legal process, investigate violations of our terms or policies, and participate in legal proceedings.

How We Disclose Personal Information


We may disclose your personal information to third parties for legitimate purposes within the scope of this Privacy Policy, including:

  • To Shopify, vendors, and third parties that provide services on our behalf (IT management, payment processing, analytics, customer support, cloud storage, shipping, delivery).
  • To business and marketing partners for marketing and advertising. Partners use your information in accordance with their own privacy policies.
  • When you direct, request, or consent to disclosure (e.g., shipping, social media widgets).
  • Within our affiliates or corporate group.
  • In connection with business transactions (mergers, bankruptcy), to comply with legal obligations, enforce terms, protect our rights, users, or others.

Relationship with Shopify


The Service is hosted by Shopify, which collects and processes personal information to provide and improve the Service. Information you submit may be transferred to Shopify and third parties outside your country.

Shopify may use personal information about your interactions with our store, other merchants, and Shopify to enhance its services. Shopify is responsible for processing such information. For details on Shopify’s privacy practices, please visit the Shopify Consumer Privacy Policy. You may exercise your rights through the Shopify Privacy Portal.

Third‑Party Websites and Links


The Service may contain links to third‑party websites. We are not responsible for their privacy, security, accuracy, or reliability. Information you share on public or social platforms may be viewed by others without restriction.

Children’s Data


The Service is not intended for children, and we do not knowingly collect personal information from minors. If you believe your child has provided information, contact us to request deletion. As of the effective date, we do not share or sell personal information of individuals under 16.

Information Security and Retention


No security measures are absolute or impenetrable. We cannot guarantee absolute security. We retain personal information as necessary to maintain your account, provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices


Depending on your country/region, you may have the following rights:

  • Right to access personal information we hold about you.
  • Right to request deletion of your personal information.
  • Right to request correction of inaccurate information.
  • Right to data portability under certain conditions.
  • Right to opt out of sale/sharing or targeted advertising.

You may exercise these rights by contacting us. We do not discriminate against you for exercising these rights. We may verify your identity before processing requests.

If you reside in the UK or EEA, you also have:

  • Right to object to or restrict processing.
  • Right to withdraw consent (without affecting prior processing).

Complaints


If you disagree with our processing of your personal information, contact us. You may also file a complaint with your local data protection authority.

International Transfers


We may transfer, store, and process your personal information outside your country/region. Transfers outside the EEA/UK use appropriate safeguards such as standard contractual clauses approved by the European Commission or relevant UK authority.

Changes to This Privacy Policy


We may update this Privacy Policy periodically. We will post the revised version on this website, update the “Last Updated” date, and provide notice as required by law.

Contact Us


If you have questions about our privacy practices or wish to exercise your rights, contact us at:

Email: gridkumiko@hotmail.com

Address:

No. 231, 2nd Floor, Building 1, Zone A, No. 35-1 Hongxing Road Section 1,

Jinjiang District, Chengdu, Sichuan, 610100, P.R. China

We are the data controller for your personal information under applicable data protection laws.